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Thread: E-Boutique

  1. #1
    Airman
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    Thumbs up E-Boutique

    Send E-Mails to the e-boutique the last days, weeks but never received any answer/feedback/signs of life.
    Is Madame Terrine on vacation? A little bit of customer orientation would be very nice.

    Also sent an E-mail to the "information" adress to let them know that this link is broken.
    http://www.bellross.com/media/pdf/me...rist/de_DE.pdf
    Weeks later: No feedback, no fixed link, nothing.
    Last edited by seb411; 12-12-2013 at 11:37.

  2. #2
    Chief Master Sergeant of the Air Force
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    What are you looking for Seb ??

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  3. #3
    Airman
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    Asked about availability for the B-V-044 (L) strap and if the B-FC-001 strap will ever come back in stock as its not available for months now.

    No feedback. Such behavior is not acceptable for a reputable company. In particular, in dealing with clients who invest a lot of money in the company's products. I think that's just weak.

  4. #4
    Chief Master Sergeant of the Air Force
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    Keep cool Seb... sure you gonna have an answer soon!

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  5. #5
    Airman
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    I´m cool homeboy. But it was 30 degrees celsius out there when I sent my first email askin about something.

  6. #6
    Chief Master Sergeant of the Air Force
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    LOL !!!

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  7. #7
    Airman
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    Finally got Mail!

  8. #8
    Command Chief Master Sergeant fatboy1340's Avatar
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    Quote Originally Posted by seb411 View Post
    Finally got Mail!
    happy end ?
    In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.
    &&&

  9. #9
    Chief Master Sergeant of the Air Force
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    Cool !!! Will you get those straps soon ?

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  10. #10
    Airman
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    Nah. "As per the B-FC-001, we unfortunately don’t have a precise replenishment date yet, but we will make sure to keep you informed."
    But the brown leather strap will be back in stock soon. We'll c.

  11. #11
    Chief Master Sergeant of the Air Force
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    We stay tuned BRo...

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  12. #12
    Airman
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    Got the brown vintage strap. It's pretty cool. Never the less another semi-professional circumstance on their shop.
    I bought the L strap cause they say L = 16-20cm (http://www.bellross.com/de/fr/shop/s...tails/437.html). I relied on it.
    But now I clicked http://www.bellross.com/media/pdf/me...gnet_16-19.pdf and can see that L = 16-19cm and not 20.
    My wrist is 20cm. No more words needed.

  13. #13
    Command Chief Master Sergeant fatboy1340's Avatar
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    seb,
    you can email the customers service, think they will change the strap...
    &&&
    In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.
    &&&

  14. #14
    Airman
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    Yea. But it is not about the strap. It's about statements/facts on the website, which cause confusion for customers. There are two different information!

  15. #15
    Command Chief Master Sergeant fatboy1340's Avatar
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    Quote Originally Posted by seb411 View Post
    Yea. But it is not about the strap. It's about statements/facts on the website, which cause confusion for customers. There are two different information!
    ok good copy !
    &&&
    In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.
    &&&

  16. #16
    Airman
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    What is that mean?

  17. #17
    Command Chief Master Sergeant fatboy1340's Avatar
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    Quote Originally Posted by seb411 View Post
    What is that mean?
    loud and clear, thanks for the information, danke sehr
    In anything at all, perfection is finally attained not when there is no longer anything to add, but when there is no longer anything to take away.
    &&&

  18. #18
    Airman
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    ...... Ah ok.

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