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  1. #1
    Staff Sergeant joe1010's Avatar
    Join Date
    Feb 2013
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    564

    Warranty Work Time

    I can't recall if I mentioned that my 01-94 was running fast (very fast, I can't remember the exact time, but more than 1 minute a day). It was still under warranty, so I had my AD send it to the service center in Florida. For those of you that have sent a watch to the Florida location, what was the timeframe for returning the watch? I know this can vary greatly for a number of reasons and factors, but I just wanted to get a rough estimate so I wasn't looking for the watch too early.

    It was shipped overnight to the office in Florida 4 weeks ago. I haven't heard anything regarding a cost estimate, so my assumption is they are reparing it under warranty (no damage or shock to the watch, it simply started running fast).

    I know they go through an extensive process to test and repair the piece, so I expect it to take some time. I figured I would hear something around a month. Either that it was complete or that it was being worked on. My AD hasn't received anything either.

    Is 3 months a good expectation for how long it will take?

    Thanks in advance for your replies!
    BR 01-92 SS
    BR 01-94 Carbon
    BR 03-92 Carbon Blue
    BR 03-51 Carbon
    BR 03-94 Carbon Orange LTD

  2. #2
    Chief Master Sergeant of the Air Force
    Join Date
    Dec 2009
    Posts
    3,071
    In France, it's around 6 weeks, except during Summer (july/august).
    Hope it may be the same in U.S

    BR126 Sport Héritage GMT & Flyback
    WW2 Regulateur Officer
    BR01-92 Ltd Compass RoseGold & Carbon
    BR01-92 Ltd Carbon Fiber
    BR01-92 Ltd Airborne II
    BR01-92 Ltd Burning Skull
    BR01-92 Ceramic
    BR01-94 SS White
    BR01-94 Pro Ti

  3. #3
    Staff Sergeant joe1010's Avatar
    Join Date
    Feb 2013
    Posts
    564
    Thanks Fred! I know the process takes awhile, I just like to have an idea so I don't watch the mailbox everyday


    Sent from my iPhone using Tapatalk
    BR 01-92 SS
    BR 01-94 Carbon
    BR 03-92 Carbon Blue
    BR 03-51 Carbon
    BR 03-94 Carbon Orange LTD

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